Order Processing Time

If your order is placed Monday through Friday, excluding holidays, Lula Lu will ship as soon as possible, pending all items are in stock and credit approval.

Shipping Options

Our primary carriers are the United States Postal Service (USPS) and United Parcel Service (UPS), which offers Ground, Second Day Air and Next Day Air.

We highly recommend that you provide an address where someone is either available to receive the package or where it can be safely left unattended.  Lula Lu is not responsible for lost or stolen packages.

Estimated Delivery Times

U.S. Standard Shipping - delivery time 5- 7 days
USPS Priority Mail – delivery time 3 to 5 business days
UPS Ground – delivery time 5 to 7 business days
UPS Second Day Air – delivery time 2 business days
UPS Next Day Air – delivery time 1 business day

Where We Ship Domestic

• United States, including Alaska and Hawaii
• PO Box, APO or FPO addresses

Sales Tax

Sales tax is only applicable to California residents at 9.25%.

Backorder

If an item is backordered we will inform you of the back-ordered item(s). We ship back-ordered items as they become available. Back-ordered items from your order will be grouped and shipped together when it is reasonable to do so. You will only be charged for items when shipped. Back-ordered items will be shipped via UPS Ground or United States Postal Service. In the event of multiple shipments you will not be charged more than your original shipping quote. You will be notified via email if one or more items are going to be delayed beyond the original target date.